Privacy Policy – urbansjewellery.com

1. Information We Collect

We process:

  • Personal details (name, address, contact info)
  • Payment data (via PCI-compliant processors)
  • Purchase history & preferences
  • Device/browser information (cookies, IP address)

2. Purpose of Processing

Your data enables us to:

  • Process luxury jewellery orders
  • Provide personalized consultations
  • Handle repairs/appraisals
  • Prevent fraud

Processing is based on:

  • Contract fulfillment (Art. 6(1)(b) GDPR)
  • Legitimate interest (client security)
  • Consent (for marketing)

4. Data Sharing

We only disclose to:

  • Certified gemological laboratories
  • Luxury shipping carriers
  • Payment processors

5. International Transfers

Data may be transferred globally with:

  • EU Standard Contractual Clauses
  • Adequacy decisions where applicable

6. Your Rights

You may request:

  • Access to personal data
  • Correction of appraisal records
  • Deletion of non-essential data
  • Portability of purchase history

7. Security Measures

We implement:

  • 256-bit SSL encryption
  • Biometric access controls
  • Annual third-party audits

8. Data Retention

  • Client records: 10 years (insurance requirements)
  • Marketing data: Until consent withdrawal

9. Cookies

Essential cookies for:

  • Shopping cart functionality
  • Wishlist preservation
  • Fraud prevention

Manage preferences: urbansjewellery.com/cookie-settings

10. Policy Updates

Changes posted at: urbansjewellery.com/privacy

To exercise rights: urbansjewellery.com/data-requests